Your privacy is important. Please read the following for more information about privacy and complaints processes and the privacy links for providers I use in my operation.

  • Read the terms and conditions of booking here


Recording and Resolution of Complaint

  • All complaints are recorded.
  • All complaints are investigated.
  • All complaints, resolution and improvement actions are filed and recorded.

You have the right to ask for a copy of any personal information I hold about you. You have the right to ask for it to be corrected if it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please get in touch.

smiles per hour