Please read the following terms and conditions and risk disclosure below before booking and attending your lesson or in-person or online course.

This is the risk disclosure – by booking a course or session you agree to, and are aware of the following:

I have read the information on the Nic Johnson MTB Coach website regarding Course Minimum Numbers, Cancellation and Refund Policies. I have also read the information regarding making complaints and my privacy. I accept and agree to those policies. In participating in this coaching session, I also accept and agree to the following: that mountain biking is an inherently dangerous activity and I take full personal responsibility for my fitness, experience, actions and equipment.

During the session, I accept that I will be exposed to some risks which may involve steep slopes, drops, avoidable and unavoidable obstacles (both manmade and natural), and other potential hazards. Nic Johnson MTB coach will take every possible step to ensure my safety. However, I accept that I may have an accident, including falling off my bike, and possibly suffer an injury or damage my bike or riding gear. I agree that I have provided Nic Johnson MTB Coach with details of any known medical conditions or injuries that I have, and a valid and current In Case of Emergency Contact person.

Nic Johnson MTB Coach will make every effort to not put you in unnecessary danger by choosing the appropriate trails and starting at the basics and working our way up. We will be working on various skills and pushing the limits…in a step by step progression. During the course, if there is ever something that you do not want to do, you do not have to do it. There is always the option to stop or walk. Please tell me, so I am aware and can find an alternative.

I authorise my name, voice and picture to be used without payment in any capacity relating to this course or camp by Nic Johnson MTB Coach.

Nic Johnson MTB Coach is a registered Adventure Activity Operator and has their safety management systems externally audited by an outside provider every three years.

Is medical help available if an accident were to occur?

As your instructor, I have a current Outdoor PHEC (Pre-Hospital Emergency Care) first aid qualification. I also carry communication equipment appropriate for the terrain. If a serious injury is suspected I will arrange evacuation at the cost of the participant.

What is my role and responsibilities as a participant?

Bringing along a well maintained and safe bike is the participants responsibility. I am mechanically competent and will assist to make sure your bike is running safely. Eating well and being well hydrated will help you have a great time too!

Alcohol and drugs are not permitted while riding.

Cancellation due to weather (or other)

Nic Johnson MTB Coach runs in most weather conditions (more keen on sun than rain, as that is best for learning in). But on the off chance that the weather is awful (or something happens outside of my control), I will cancel the session for safety reasons. I will refund your money (or transfer it to another course). Safety is important to me, and I don’t want anyone to be put in harms way for the sake of a session. I will send you an email by 8am on the morning of your course if it is cancelled.

Group sizes

To give you the best quality, safe and value for money course, each course will be limited to 6 people, and one day workshops to 8. The minimum for all skills courses is 3 people.

If a course doesn’t get 3 people booked by the Thursday night prior to running, I will offer to move your booking to another course date. If I can’t find a date that works for you, then I will refund you.

Cancellations and Refunds

If you are not able to make your in-person course or session for any reason, the following refunds will apply:

- 7 days or more before your course- 50% refund
- 1-6 days before your course- 25% refund
- Less than 24 hours before your course- no refund
- You may also request to transfer your course or lesson spot to someone else (providing they meet the prerequisites for the course or lesson prior to commencing)

Online Coaching Additional Terms and Conditions

- All reviews will be returned with 3-5 working days. If your video is not suitable or in a format that can not be used, then you will be contacted for another submission.
- Skills and Features that will be reviewed: Anything from Grade 1 -5 (Green to Black diamond obstacles) including the following – Corners, drops, steeps, table top jumps under 2 meters long and essential skills like front wheel lifts, wheelies, and manuals. Get in touch if you are unsure.
- Skills and Features that will NOT be reviewed: Objectional material, gap jumps, tricks, slopestyle and double black diamond runs.
- There are no refunds or returns on online coaching slots. All MP4 (phone video) and MOV. files will be accepted. There is no expiry or timeframe to upload your video.
- All files are held and available to view for 2 years from the time of purchase.

Gift vouchers

I have two options for gifting a course spot to someone else.

- Purchase a Gift Voucher on the booking page, this costs $5 more, and a personalised voucher will be sent out to either yourself or the giftee. Find them here.
- You can book in for someone else for no extra charge. Just use your details for the booking and place their details in the notes section.

Gift Voucher Terms and Conditions

- Gift vouchers are valid for 12 months from date of issue.
- Gift vouchers can be redeemed against all coaching courses or private lessons at nicjohnsonmtb.co.nz.
- Gift vouchers cannot be redeemed for cash, returned for a refund or be replaced after expiry.
- If your purchase exceeds the value of the gift voucher, the balance will be invoiced separately.
- Gift vouchers cannot be replaced if lost or stolen.

Nic Johnson MTB Coach - Terms and Conditions page

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